Submit Your Prescription

Upload your prescription and our pharmacy team will review it. We’ll then contact you by phone or WhatsApp to confirm availability, pricing and delivery.

What happens after you submit?

1 We Review

Our pharmacy team reviews your prescription to confirm that it is valid and appropriate for dispensing.

2 We Confirm

We’ll contact you by phone or WhatsApp to confirm your medication, availability and pricing.

3 We Prepare

Once everything is confirmed, our pharmacy team prepares your medication for dispensing.

4 We Deliver

Your medication is discreetly packaged and quickly dispatched directly to your location.

Frequently asked questions

A few quick answers about payment, delivery, and chronic refills.

How will I know the exact price, and how do I pay?

Our pharmacy team will contact you via phone or WhatsApp to confirm availability and provide the exact cost. You only pay after you approve the order, using M-Pesa or card.

How fast is the delivery?

Once your payment is confirmed, your medication is discreetly packaged and delivered within 24 hours, depending on your location.

Can I use this for my monthly chronic refills?

Yes. Upload a photo of your current valid prescription and our pharmacy team will review your refill request and arrange the next steps.

What if my medication is out of stock?

If an item is unavailable, our pharmacists will contact you to discuss availability, expected restock timing, or appropriate options before proceeding.